Privacy Policy

Paypixl, Inc., doing business as Stormview ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or receive a roof report from our network (collectively, the "Services").

By accessing our Services, uploading content, or requesting a report, you signify that you have read and agree to our collection and use of your information as described below.

We collect information that identifies or relates to you, as well as geospatial data relating to physical properties.

A. Information You Provide to Us

• Account Registration: Name, email address, postal address, telephone number, and login credentials.
• User Content: Images, videos, audio, and associated metadata (such as geotags) that you actively upload.
• Verification Data: Information required to verify your identity or commercial pilot status.

B. Aerial & Property Data (Network Collection)

In addition to information you provide directly, Stormview collects aerial imagery, roof condition data, and geospatial information regarding residential and commercial properties. This data is collected via commercially available satellite imagery and by our network of commercially-certified drone pilots mapping neighborhoods. When a homeowner interacts with our platform to claim a roof report, this pre-existing aerial data is securely associated with the personal information the homeowner provides.

C. Automatically Collected Data

We automatically collect usage and device data (IP address, browser type, operating system) and precise geolocation data derived from your device or uploaded metadata.

D. Payment Information

We use Stripe to process payments. We do not store your full credit card numbers on our servers. Stripe uses this data to complete transactions and for fraud detection in accordance with their own Privacy Policy.

We and our service providers use cookies, local storage, pixels, and similar technologies to operate and improve the Services. These technologies are used for:

• Essential Operations: Session management, authentication, security, and remembering your preferences.
• Analytics: Understanding how visitors use the Services (pages visited, features used, time on site) so we can improve them.

Most browsers let you refuse or delete cookies through their settings. If you disable cookies, portions of the Services (such as staying logged in) may not function properly. We do not currently respond to browser "Do Not Track" signals, as no uniform standard has been adopted.

We use the information we collect for the following core operations:

• Service Delivery: To operate the Stormview platform, manage your account, and provide customer support.
• Homeowner Reports: We use your provided contact and property information to verify your identity, associate you with the correct aerial property data, and generate your customized roof condition report.
• Proactive Notifications: We may use collected data to notify you of potential property maintenance issues identified by our mapping services.
• AI & Machine Learning Training: By uploading imagery or utilizing our mapping reports, you acknowledge that Stormview utilizes this content to train, validate, and improve our proprietary Artificial Intelligence (AI) and Machine Learning (ML) damage-detection models.

Our business model involves the commercial use of data derived from physical properties and user content. We strictly limit who we share this with.

• Sale of Derived Data: Stormview retains the right to resell data derived from images and videos (such as mapping analytics, roof models, or industry research) to third-party partners. We will not knowingly sell this data to entities that directly compete with Stormview.
• Service Providers: We share necessary data with vendors who perform services on our behalf (e.g., cloud hosting, payment processing).
• Legal Requirements: We may disclose information if required by law, subpoena, or to protect the safety of our users.

Notwithstanding any other provision in this Privacy Policy regarding the sharing or sale of data, Stormview strictly protects your mobile communications data in accordance with carrier compliance requirements.

Mobile Data Sharing Carve-Out: Mobile information will not be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes. All other data-sharing categories explicitly exclude text messaging originator opt-in data and consent; this opt-in information will not be shared with any third parties under any circumstances.

Message frequency varies. Message and data rates may apply. You can cancel the SMS service at any time by texting "STOP" to the shortcode or number from which you received the message. Reply "HELP" for assistance.

Depending on your state of residence (including California, Colorado, Connecticut, Virginia, Texas, Oregon, Montana, and other states with comprehensive privacy laws), you may have some or all of the following rights regarding your personal information:

• Right to Know / Access: Request the categories and specific pieces of personal information we have collected about you, and the purposes for which we use them.
• Right to Delete: Request deletion of personal information we have collected from you, subject to the limitations described in Section 8 (Data Retention and Limitations on Deletion) and exceptions permitted by law.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out of Sale or Sharing: Some of our disclosures of derived property analytics to third-party partners may be considered a "sale" under certain state laws. You may request that we opt you out of the sale or sharing of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request." We will verify your identity before fulfilling a request, which may require you to confirm information we have on file. You may designate an authorized agent to submit a request on your behalf; we may require proof of the agent's authority and verification of your identity. We will respond within the timeframe required by your state's applicable law.

We retain your personal information (name, email, phone number) for as long as necessary to provide our Services. Depending on your state of residence, you may request access to or deletion of your personal data by contacting us at [email protected].

Limitation on Deletion of AI Data: Upon a verified deletion request, we will delete your direct personal identifiers. However, any aerial imagery, roof condition data, and AI-generated annotations related to your physical property are considered "Derived Data." Once this property data has been ingested into our proprietary AI models, it is aggregated and stripped of your personal identifiers. We reserve the right to retain the underlying aerial imagery and property analytics indefinitely to improve our mapping models, as this data cannot be reasonably isolated or removed from the training sets once ingested.

If you receive marketing or promotional emails from us, you can opt out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected]. Please note that even after opting out of marketing, we may still send you transactional or service-related communications, such as report deliveries, account notices, and security alerts.

To opt out of SMS/text messages, text "STOP" as described in Section 6 (Twilio SMS & Mobile Data Privacy).

We implement administrative, technical, and physical security measures to help protect your personal information. However, no transmission over the Internet is 100% secure. Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The most current version will always be posted on this page, and the "Last Updated" date at the top reflects when it was last revised. If we make material changes to how we collect, use, or share your personal information, we will provide notice through the Services or by email before the changes take effect. Your continued use of the Services after an updated policy takes effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at: